Privacy Policy

1. Overview

This Privacy Policy explains how Chicago Industrial Equipment, Inc. ("we," "us," or "our") handles information that customers and prospective customers provide to us. We are a B2B dealer of new, used, and reconditioned industrial material-handling equipment located at 600 Oakwood Ct., Rockdale, IL 60436.

2. Information We Collect

We collect customer information only when you provide it to us directly, through:

• Website forms, including the Equipment Inquiry / Request a Quote form
• Equipment inquiries and quote requests
• Email sent to us
• Phone calls to us
• Other direct inquiries

The information you provide may include your name, company, email address, phone number, the equipment you are interested in, quantity, delivery ZIP code, project or equipment requirements, and any message you choose to send.

3. How We Use Information

We use the information you provide only to:

• Respond to you
• Discuss equipment availability
• Prepare quotes
• Communicate with you about purchases and shipping
• Provide the services you request

4. We Never Sell Your Information

We do not sell customer information. We do not sell, rent, or trade your information to third parties for their marketing purposes.

5. Limited Sharing

We share information only as needed to carry out your request or as required by law. For example, information may be used by the email or form service that delivers your inquiry to us, or provided as needed to arrange shipping or payment for an order you have placed. We may also disclose information if required by law or legal process.

6. Security and Retention

We take reasonable steps to protect the information you provide. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security. We keep information for as long as needed to respond to you, complete transactions, keep business records, and meet legal obligations.

7. Your Choices

You may contact us to ask what information we have about you, to correct it, or to ask us to delete it, subject to any records we are required to keep. You may also ask us to stop contacting you about an inquiry.

8. Business Customers

Our website and services are intended for commercial and industrial business customers and are not directed to children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page shows when it was last revised.

10. Contact

Questions about this Privacy Policy can be sent to:

Chicago Industrial Equipment, Inc.
600 Oakwood Ct.
Rockdale, IL 60436
Phone: (815) 255-4045
Email: inventory@chicagoindustrialequipment.com
Website: chicagoindustrialequipment.com